I have been using Respond to supply my stoma products since July 2021 when I had emergency surgery and came home with a stoma. They are great and when I changed bags earlier this year they were excellent in supplying the new bags.

I have been getting my appliances from Respond for 9 years. I was with one other company for 2 years but I couldn't get on with the appliances and I phoned this family company and I am so happy with everything they are always making sure I have everything I need they even tried to get your order out as soon as possible when you need it in an emergency!

Always a lovely and polite person on the phone, never have to wait before someone answers, after I put my supplies order, I’m always asked if there is anything else I need, been using Respond for two years. Thank you to all the team, always nice to know that there is help the other side of the phone.

Local office (Perth) staff provide an excellent, friendly service. I often call them due to changing supply needs and all such requests are met with an understanding and highly professional approach.

This is a must have for my change kit especially when out and about as it means I carry less products, use less space on a bag change and simplifies the process for me!

REFRESH 3in1 spray is my favourite spray to use! Not only does it remove adhesive, it provides a barrier film to my skin to protect it and it smells amazing - it's the perfect spray for me!