Your prescription, only better
We’re known for taking the hassle out of stoma and continence prescriptions – so you never have to worry again.
Once you’ve ordered, we’ll do the rest, so you can sit back, relax, and expect your order in lightning-fast time.
Living in England? It just got even easier. If your surgery offers the NHS Electronic Prescription Service (EPS), simply choose Respond as your go-to stoma prescriptions supplier. Your GP will contact us with your prescription and save you even more time.
Signing up is easy
Get in touch
Send us an email at [email protected], give us a call on 0800 220 300 (UK) or 0800 028 6848 (NI), or fill in the online form to sign up
Leave it to us
Choose Respond as your go-to stoma and continence prescriptions supplier, or we’ll get in touch with your GP to take care of the rest
Your order, your way
You can choose a delivery time and date to suit your schedule, so you can kick back, relax, and carry on with your day while we sort it
We're here when you need us
When it comes to stoma and continence care, we know that one size doesn’t fit all. Our customer support team are specialist trained, and they’re on hand to give you the help and advice you want, when you need it.
Extra care, at your place
Making the move from hospital to home? Our local community nurse teams are on hand to support the care you’ll get from your hospital stoma nurses and healthcare professionals. They’ll visit you at home to make sure you get all the pro tips, support, and TLC you need as you adapt to, and master, your new stoma care routine.
Going travelling?
Our travel brochure gives you all the pro tips and stoma care advice you need to know while you’re away from home. You can also get your hands on a travel certificate which is translated into several languages, to help you get through security, minus the stress.
Respond provide the Language Line translation service; an interpretation telephone service for customers and nurses who whish to converse in their chosen language. Available in over 200 languages, the Language Line service offers quick and easy telephone interpretation, ensuring that the translated message conveys the meaning of the original as clearly as possible, which is reassuring for both nurse and customer.
Upon request by the clinician or patient to use the language line service the call is immediately connected, and the translator joins the call within seconds. This is a confidential service provided free of charge by Respond Healthcare.
Speak to us in your preferred language
Through our Language Line interpretation service, we can translate in over 200 languages including:
- Albanian
- Amharic
- Arabic
- Bengali Cantonese
- Czech
- Dari
- Farsi
- French
- Hungarian
- Italian
- Korean
- Latvian
- Lithuanian
- Mandarin
- Pashto
- Polish
- Portuguese
- Punjabi
- Romanian
- Russian
- Slovak
- Somali
- Sorani
- Spanish
- Tamil
- Tigrinya
- Turkish
- Urdu
- Vietnamese